CONTACT US

Feel free to contact us if you have any questions

Comments, Concerns, Complaints & Compliments

We are committed to providing a high quality service, but we are always looking for ways to improve. If you have anything you would like to comment or compliment us on (other than day-to-day issues or general enquiries, which should be referred to the other Contacts on this page), then please This email address is being protected from spambots. You need JavaScript enabled to view it.. We will respond to your e-mail within 5 working days.

If you have a complaint or concern then please This email address is being protected from spambots. You need JavaScript enabled to view it.. We will aim to:

  • Acknowledge your message within 1 working day
  • Thoroughly investigate any complaints or concerns you raise, and give you an appropriate response within 5 working days
  • Keep you informed if the investigation takes longer than expected

Contact Information

Address: CEM, Ushaw College, Durham, DH7 9RH

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